Ralph Smith

Senior Technical Instructor

  • 7

    Courses
  • 11 Years
    Experience
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Our Cisco CCNA Collaboration: CICD course will enable you to enhance your skills and knowledge to implement  Cisco Unified Communications (UC) solutions. This course addresses administration of telephony and mobility features, Cisco UC solutions mantenance, and end-user interfaces. This course also feature our new Discovery Lab, which is a learning environment embedded within the course lessons that will help to teach you about technology and principles in a direct, hands-on manner.  Additionally, Challenge Labs will test your knowledge of information presented throughout the lessons.

This course is key to success in preparing for your CCNP Collaboration certificate. While under some circumstances, you may be able to apply completed CCNP Voice exams toward the certificate, not all exams from the CCNP Voice track will qualify. Visit the CCNP Collaboration Exam Migration Tool for more information on the status of CCNP Voice exams regarding the CCNP Collaboration certificate.

Exam Number: 210-060 CICD

1

Intro to CICD, Cisco Unified Communications Solutions

63 minutes

2

Unified Communications Solutions continued

43 minutes

3

More UC Solutions, UC Protocols, Storyboard & Administrator Interfaces

63 minutes

4

CUCM - System Menus & CUCME - Interfaces

44 minutes

5

Adding Cisco IP Phones (SSCP and SIP) and End-Users

69 minutes

6

IP Phones continued & Adding End Users

40 minutes

7

IP Phones & End users continued, Cisco Unity Connection (CUC)

66 minutes

8

Cisco Unity Connection (CUC) Demonstration

40 minutes

9

Cisco Unified Communications IM and Presence Service (CUPS)

67 minutes

10

Jabber Troubleshooting & CUCM Call Routing

41 minutes

11

Call Routing continued

52 minutes

12

More Call Routing

45 minutes

13

Call Routing wrap up

69 minutes

14

Class of Service (COS) & Class of Restriction (COR)

45 minutes

15

Demonstration of Class of Service with Call Manager

63 minutes

16

Demonstration of Class of Service with Call Manager - Continued

44 minutes